Contractual Framework

These Terms & Conditions (“Terms”, “Agreement” or “Terms and Conditions”) constitute a legally relevant framework governing your access to and use of the Young Bridge website, online storefront, digital interfaces, products and related services.

The website is operated by [LEGAL ENTITY NAME], trading under or in connection with the Young Bridge brand (“Young Bridge”, “we”, “us”, “our” or “Company”).

By accessing the website, creating an account, submitting an order, initiating a payment, subscribing to a service, submitting an enquiry or otherwise interacting with the website, you acknowledge that these Terms may govern the relevant interaction.

Defined Terms

Eligibility & Authority

By using the website or placing an order, you represent that you have the legal capacity and authority required to enter into the relevant transaction.

Where an individual accesses the website or places an order on behalf of an organisation, such individual represents that they have the authority to bind the relevant organisation to the applicable transaction.

Where applicable law imposes age-related restrictions or requires parental or lawful-authority involvement, those requirements shall apply.

Permitted Website Use

You may use the website solely for lawful purposes and in accordance with these Terms.

You shall not use the website in a manner that may:

• violate applicable law or regulation;
• infringe intellectual-property or proprietary rights;
• interfere with website availability, integrity or security;
• introduce malicious code, malware or harmful instructions;
• attempt unauthorised access to systems, accounts or data;
• conduct automated scraping, extraction or harvesting without appropriate authorisation;
• submit false, fraudulent or misleading information;
• circumvent access controls, security mechanisms or transactional restrictions; or
• otherwise interfere with the legitimate operation of the website or services.

Product Information

Young Bridge endeavours to present product descriptions, specifications, photographs, measurements, colours, materials, sizing information and other product information with reasonable accuracy.

However, variations may arise due to display calibration, photographic conditions, manufacturing tolerances, lighting, fabric characteristics, screen technology or other factors.

Product availability may change without prior notice. A product appearing on the website does not constitute a guarantee that the product will remain available until an order is submitted or fulfilled.

Size & Fit

Size charts and fit recommendations are provided as guidance. Measurements may vary within reasonable manufacturing tolerances. Customers remain responsible for reviewing applicable sizing information before purchasing.

Prices, Taxes & Errors

Product prices displayed on the website are stated in Indian Rupees unless otherwise indicated.

Prices may include or exclude applicable taxes, delivery charges, convenience charges or other transaction-related amounts depending upon the manner in which the relevant price is displayed.

Young Bridge reserves the right to modify prices, discounts, offers, product specifications and availability at any time, subject to applicable law and transactions already accepted by Young Bridge.

Order Formation & Acceptance

Submission of an order through the website constitutes an offer or request by the customer to purchase the selected products on the terms displayed at the time of purchase.

An automated order acknowledgement primarily confirms receipt of the order request. Young Bridge may verify payment status, inventory, shipping information, fraud indicators, pricing and other relevant transaction parameters before final fulfilment.

We reserve the right to reject, restrict or cancel an order where reasonably necessary due to inventory limitations, payment failure, suspected fraud, technical errors, inaccurate information, prohibited transactions or other legitimate operational reasons, subject to applicable law.

Payment Authorisation

Orders may be subject to successful payment authorisation through the payment method selected at checkout.

Payment processing may involve banks, payment gateways, acquiring institutions, card networks, UPI infrastructure and other regulated or authorised payment service providers.

Young Bridge may use transaction-status information received from relevant payment providers to determine whether an order can proceed to fulfilment.

Payment Failure

Where payment is declined, reversed, interrupted or otherwise unsuccessful, the order may remain unfulfilled until valid payment confirmation is received.

Duplicate or Excess Payment

Where Young Bridge or its payment partners identify a duplicate or excess payment attributable to a technical or transactional issue, the relevant amount may be processed for refund or adjustment in accordance with the applicable payment and refund procedures.

Shipping & Delivery

Delivery timelines displayed on the website are estimates unless expressly stated otherwise.

Actual delivery may depend upon inventory availability, order processing, destination, courier capacity, weather, public holidays, logistics disruptions, address accuracy, customer availability and other circumstances beyond Young Bridge's reasonable operational control.

The customer is responsible for providing complete and accurate shipping information, including recipient name, address, mobile number, locality, city, state and applicable postal code.

Failed Delivery

Additional delivery attempts, re-routing, address correction or re-dispatch may be subject to courier policies and applicable charges where relevant.

Returns, Refunds & Exchanges

Returns, refunds and exchanges are governed by the applicable Young Bridge Return & Refund Policy published on the website.

Eligibility may depend upon product category, condition, hygiene requirements, packaging, tags, proof of purchase, return window and the specific reason for the requested return.

Products returned in a condition inconsistent with the applicable return requirements may be rejected, subject to applicable consumer law.

Nothing in these Terms is intended to exclude or restrict any mandatory consumer right that cannot lawfully be excluded.

Order Cancellation

Cancellation rights and procedures are governed by the applicable Young Bridge Cancellation Policy.

Cancellation may not be available after an order has entered certain stages of processing, production, packing or shipment, subject to the applicable policy and mandatory consumer rights.

Where an eligible cancellation is accepted after payment, any refund shall be processed through the applicable payment or refund mechanism.

Promotions & Offers

Promotional offers, discount codes, vouchers, bundles, subscriptions, loyalty benefits and other commercial incentives may be subject to additional terms displayed with the relevant promotion.

Unless expressly stated otherwise, promotional offers may not be combined, transferred, redeemed for cash or applied retrospectively to completed orders.

Young Bridge reserves the right to suspend or withdraw a promotional offer where required due to technical errors, misuse, suspected fraud, regulatory requirements or other legitimate circumstances, subject to applicable law.

Intellectual Property Rights

Unless expressly stated otherwise, the website and its contents—including brand names, logos, trademarks, product imagery, photographs, graphics, illustrations, text, layouts, designs, software, interface elements, animations, audiovisual material and other content—are owned by or licensed to Young Bridge and may be protected by applicable intellectual-property laws.

No ownership interest or licence is transferred to a user merely through access to or purchase from the website.

Except as expressly permitted by law or authorised in writing, you shall not reproduce, modify, distribute, publicly display, commercially exploit, reverse engineer, scrape, republish or create derivative works from protected website content.

Reviews, Feedback & User Content

If the website permits you to submit reviews, comments, photographs, feedback, testimonials or other content (“User Content”), you remain responsible for the legality, accuracy and rights associated with that content.

You represent that you have the necessary rights, permissions and authority to submit the User Content and that the content does not unlawfully infringe third-party rights.

To the extent permitted by applicable law, you grant Young Bridge a non-exclusive, worldwide, royalty-free licence to host, reproduce, display, adapt, format and use User Content for operating, improving and promoting the relevant services.

Young Bridge may moderate, remove or restrict User Content where reasonably necessary to address unlawful, abusive, fraudulent, misleading, infringing or otherwise prohibited material.

Restricted Activities

You shall not use the website or services to:

• engage in fraudulent or deceptive transactions;
• impersonate another person or entity;
• submit false identity, payment or delivery information;
• interfere with website security or availability;
• introduce malicious software or harmful code;
• circumvent technical or transactional restrictions;
• conduct unauthorised automated scraping or extraction;
• abuse promotions, vouchers, referral programmes or other commercial incentives;
• infringe intellectual-property, privacy or other rights;
• use another customer's account without authorisation; or
• undertake activities that violate applicable law.

Product Warranty

Where Young Bridge expressly provides a warranty for a particular product, the applicable warranty period, scope, exclusions and claim procedure shall be governed by the relevant Warranty Policy or product-specific warranty terms.

Unless expressly stated otherwise, warranty coverage does not automatically extend to damage resulting from misuse, improper washing or care, normal wear and tear, unauthorised alteration, accidental damage, commercial misuse or other excluded circumstances.

Nothing in these Terms is intended to exclude statutory consumer guarantees or remedies that cannot legally be excluded or limited.

Limitation of Liability

To the maximum extent permitted by applicable law, Young Bridge shall not be responsible for losses arising solely from circumstances outside its reasonable control, including third-party service interruptions, telecommunications failures, payment-network failures, logistics disruptions, cyber incidents not reasonably preventable through applicable safeguards, natural events or governmental restrictions.

Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

To the extent legally permissible, Young Bridge's liability in relation to a specific transaction shall be assessed having regard to the nature of the claim, applicable statutory rights, the amount paid for the affected product or service and other legally relevant circumstances.

Customer Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Young Bridge, its affiliates, personnel and relevant service providers against third-party claims, losses, liabilities, damages, costs and reasonable expenses arising directly from:

• your material breach of these Terms;
• fraudulent or unlawful use of the website;
• infringement of third-party intellectual-property rights through User Content submitted by you; or
• unauthorised conduct undertaken using your account or credentials where attributable to your acts or omissions.

This clause shall be interpreted subject to mandatory consumer-protection and other applicable law.

Events Beyond Reasonable Control

Young Bridge shall not be deemed in breach of these Terms to the extent performance is prevented, delayed or materially disrupted by circumstances beyond reasonable control, including natural disasters, severe weather, epidemic or pandemic events, war, civil disturbance, governmental restrictions, strikes, infrastructure failures, telecommunications outages, payment-network disruption, logistics interruptions, cyber incidents or other comparable events.

Where reasonably practicable, Young Bridge may take commercially reasonable steps to mitigate the effects of such events and resume performance as soon as practicable.

Suspension & Termination

Young Bridge may restrict, suspend or terminate access to accounts or website functionality where reasonably necessary to protect the website, customers, payment systems, intellectual property, security infrastructure or legitimate business interests.

Such action may be taken in circumstances involving suspected fraud, abuse, security compromise, unlawful activity, repeated policy violations or other material misuse.

Where applicable, contractual, refund or statutory rights arising from an already accepted transaction shall survive such suspension or termination.

Privacy & Personal Data

Collection and processing of personal data in connection with the website are governed by the Young Bridge Privacy Policy, as amended from time to time.

The Privacy Policy describes applicable categories of personal data, processing purposes, third-party processing, cookies, security practices, retention, applicable rights and grievance mechanisms.

By using the website, you acknowledge that personal data may be processed as described in the applicable Privacy Policy and subject to applicable law.

Grievance Redressal

Customers may submit complaints or grievances concerning products, orders, payments, delivery, refunds, privacy, website functionality or other matters through the designated Young Bridge customer-care or grievance channel.

Please include sufficient information to allow the matter to be identified and investigated, such as order number, registered contact information and a description of the issue. Avoid submitting unnecessary sensitive information.

Governing Law & Disputes

These Terms shall be interpreted in accordance with the laws applicable in India, subject to mandatory provisions of applicable consumer-protection and other legislation.

Before initiating formal proceedings, the parties should, where reasonably practicable, attempt to resolve the matter through the applicable Young Bridge customer-support or grievance mechanism.

Subject to applicable law, disputes may be subject to the jurisdiction of the competent courts or authorities having lawful jurisdiction over the relevant matter.

Modification of Terms

Young Bridge may amend, modify, supplement or replace these Terms from time to time to reflect changes in products, services, website functionality, business operations, applicable law or regulatory requirements.

The current version published on the website shall identify the applicable effective date or version information.

Where applicable law requires specific notice or consent concerning material modifications, Young Bridge will follow the relevant legal requirements.

Severability

If any provision of these Terms is determined to be invalid, unlawful or unenforceable by a competent authority, that provision shall be interpreted or modified to the extent necessary to achieve its lawful purpose where possible, and the remaining provisions shall continue to operate to the extent legally permissible.

Entire Agreement

These Terms, together with the policies and terms expressly incorporated by reference, constitute the applicable contractual framework governing your use of the website and purchase of products, subject to any mandatory statutory rights that cannot lawfully be excluded.

Before You Purchase

Customers are encouraged to review these Terms together with the applicable Privacy Policy, Shipping & Delivery Policy, Return & Refund Policy, Cancellation Policy, Warranty Policy and any product-specific terms before completing a transaction.

By proceeding with a transaction through Young Bridge, you acknowledge the applicability of the terms displayed at the time of purchase, subject to applicable law and non-waivable statutory rights.